Delivery Information

FLOWERS

Our studio is open for click-and-collect Monday to Friday, 9am - 2pm
or same day local delivery if order is placed before 10am.
Please get in touch via email if you urgently need your order or you are outside the delivery zone for a quote.

We service the following areas for $15 delivery fee:
Byron Bay, Suffolk Park, Brunswick Heads, Ocean Shores, Billinudgel, Mullumbimby, Bexhill, Ballina, Lennox head, Alstonville, Wollongbar, Lismore, Goonellabah, Clunes, Evans Head. 

*The courier can only service main towns for this fee and unfortunately cannot deliver down dirt roads.
**We cater for same-day deliveries if order is received before 10.30am 

SHIPPING - PRODUCTS
All pieces are individually packaged in fully recyclable card boxes and shipped using 100% carbon neutral services. If your item is damaged on arrival, please email us at hello@braerstudio.com within 24 hours of delivery with images of your damaged piece and the packaging. We will gladly refund or replace any item that arrives damaged. 
LOCAL PICK-UP
Braer offers local collection from our store in Byron Bay, New South Wales. During the checkout process, an option will be provided for local pick up which is complimentary. We will send you a notification when your order is ready to be picked up.
AUSTRALIA-WIDE SHIPPING 
Shipping costs will be calculated at checkout. Orders are shipped from Byron Bay, Australia within 3 business days.  
WORLDWIDE SHIPPING
We ship worldwide using Sendle. Orders are shipped from Byron Bay, Australia within 3 business days. Expected delivery:
New Zealand (10-16 working days)
North America, Western Europe, Asia and the Pacific (10-28 working days)
Rest of the world (14-30 working days)